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Location: The Groton Inn | Groton, MA
Schedule: Full-Time | Flexible Schedule Required | Weekends and Holidays as Needed
Compensation: $55,000–$65,000 annually (based on experience)
Reports To: General Manager
Position Overview:
The Groton Inn is seeking a dynamic and experienced Banquet Manager to lead our events team and ensure the flawless execution of private events, weddings, meetings, and social gatherings. The ideal candidate is detail-oriented, service-driven, and thrives in a fast-paced hospitality environment.
This role is responsible for managing all aspects of banquet service, from initial planning and team coordination to real-time floor management and post-event follow-up. We pride ourselves on delivering exceptional guest experiences with a personal touch.
Key Responsibilities:
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Supervise and direct banquet staff, including servers, bartenders, and setup crews
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Act as the primary point of contact for clients before and during events
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Ensure all events are executed according to client expectations, event orders, and property standards
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Collaborate with Sales, Culinary, and F&B teams to coordinate timing, logistics, and setup
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Lead event walkthroughs and pre-shift meetings with staff
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Monitor guest satisfaction and proactively resolve any issues on the spot
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Manage scheduling, training, and performance of banquet staff
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Oversee inventory of banquet equipment, linens, and supplies
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Maintain compliance with all health, safety, and alcohol service regulations
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Track labor and event costs to support budget goals
Qualifications:
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2+ years of experience in banquet or event management, preferably in a hotel or private venue setting
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Proven leadership skills with the ability to motivate and manage a team
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Exceptional attention to detail and organizational abilities
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Strong communication and interpersonal skills
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Ability to multitask and stay calm under pressure
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Proficient in event management software and Microsoft Office
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TIPS or ServSafe certification (or willingness to obtain)
