New Members
Gardner, MA – Thursday, October 2, 2025 –
The Wachusett Business Incubator (WBI), located in the heart of downtown Gardner, is proud to announce a new partnership with Pipeline Navigator AI, bringing cutting-edge technology solutions to entrepreneurs and small businesses across the community.
Through this exclusive program, WBI members will gain access to a deeply discounted, enterprise-grade Customer Relationship Management (CRM) system paired with an AI Receptionist solution. This powerful combination allows businesses to automate customer communications, manage leads, streamline operations, and engage clients across multiple channels—all at a fraction of the cost.
A Vision Rooted in Community
This initiative is more than just technology—it’s a homecoming story. Osvaldo “Oz” Rodriguez, the founder of Pipeline Navigator, began his entrepreneurial journey in 1992 right here in downtown Gardner, where he launched his first business. Over the past three decades, he has built, grown, and sold multiple companies across industries, always keeping his roots in the North Central Massachusetts community.
“Gardner gave me my start,” said Rodriguez. “This community has supported me for more than 30 years, and this partnership with WBI is my way of giving back. By equipping today’s entrepreneurs with the tools I wish I had back then—AI, automation, and advanced CRM systems—we’re helping them skip years of trial and error and accelerate their success.”
Building the Future of Business at WBI
WBI Executive Director Magnus Carlberg expressed excitement about what this partnership means for local businesses:
“At WBI, our mission is to provide entrepreneurs with the resources, mentorship, and tools they need to thrive. By partnering with Pipeline Navigator, we’re giving our members access to technology typically reserved for large corporations. It’s a game-changer for startups and small businesses looking to scale.”
Program Benefits for WBI Members
• Affordable Enterprise-Level CRM – Manage leads, contacts, sales pipelines, and marketing campaigns with ease.
• AI Receptionist – A 24/7 smart assistant that answers calls, books appointments, and provides instant customer service.
• Omnichannel Communication – Engage customers through phone, email, SMS, social media, and website chat—all in one platform.
• Exclusive Discounts – Special rates available only to WBI members, making advanced business technology accessible and affordable.
About Pipeline Navigator AI
Pipeline Navigator AI provides advanced CRM systems and conversational AI solutions that help small and mid-sized businesses automate tasks, improve customer engagement, and drive growth. With a mission to level the playing field, Pipeline Navigator empowers local entrepreneurs with enterprise-grade tools at startup-friendly costs.
About Wachusett Business Incubator (WBI)
Located in downtown Gardner, WBI fosters entrepreneurship, innovation, and business growth throughout North Central Massachusetts. By providing resources, networking opportunities, and professional support, WBI serves as a launchpad for local startups and small businesses to succeed.
