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Fidelity Bank recognizes colleagues during annual All-Hearts Meeting
Colleagues recognized for bringing Fidelity Bank mission, values to clients
Leominster, Mass –Fidelity Bank today announced it recognized the following employees at its All-Hearts Meeting, the annual employee recognition meeting, held at the AC Hotel in Worcester. Employees were recognized for bringing the bank’s LifeDesign banking promise of providing clarity, confidence, and care to help clients get where they want to be.
Natasha Winslow, Vice President, Senior Portfolio Manager for Commercial Products, received the 2023 Back Office Support Mission Accomplished Award. Winslow joined Fidelity Bank nearly nine years ago working her way up from Portfolio Manager on the Commercial Team to the leadership position she holds now. She was recognized for her attention to detail and relationship building skills which enable her assist some of the bank’s most complex commercial clients. She resides in Gardner.
Joanne Morse, Senior Vice President, Commercial Relationships Manager, received the 2023 Client-Facing Mission Accomplished Award. Specializing in construction loans, Morse was recognized for putting the needs of clients first and foremost. While other banks focus on just the bottom line, Morse uses Fidelity’s C.A.R.E process to give clients honest advice that help them reach their personal and financial goals. She resides in Boxborough.
“We are happy to celebrate our Mission Accomplished Award recipients for their caring approach to helping our clients get where they want to be,” said Ed Manzi, Jr., Chairman and CEO, Fidelity Bank. “Natasha and Joanne exemplify the LifeDesign approach in action. Their professionalism, expertise, and care give clients peace of mind and confidence in their decision-making. We are proud to spotlight two of our colleagues for living our brand in all they do.”
In addition to the Mission Accomplished Awards, colleagues were also recognized with Role Model Awards for representing the bank’s values of excellence, care, humility, integrity, and positivity.
Sarah Jannine, Personal Banker II, Barre Banking Center, received the Excellence Award. Jannine has been in the banking industry for 12 years. Since joining the bank, Jannine’s commitment to her clients and willingness to be a team player among her colleagues has become clear. She also achieved an impressive zero percent error rate on all new accounts and title changes. She resides in Barre.
Rachelle Szocik, Personal Banker I at the Shirley banking center, received the Care Award. Szocik’s patient, positive, and calm nature makes her a favorite among clients who trust her guidance. She has worked at Fidelity Bank for 15 years, and is the epitome of a team player, going out of her way to help others and is always accessible to help colleagues find solutions or learn new skills. She resides in Lunenburg.
Marcus Rupelt, Personal Banker I at the Twin City banking center, received the Humility Award. With just one year of experience in the banking industry, Rupelt challenges himself to learn more and expand his skillset so he can further help his clients and colleagues. In fact, due to his commitment to details and care, he prevented a client from being the victim of a scam. He resides in Fitchburg.
Phillis Johnson, Compliance/Bank Secrecy Act (BSA) Coordinator, received the Integrity Award. Johnson has been with Fidelity Bank for seven years and is a valued source of guidance regarding compliance and the BSA. Johnson is a driven team member whose commitment to ethical leadership and high professional standards are unwavering. She resides in Westminster.
The Needham Banking Center Team received the Positivity Award. The team, Debra Kazarian, Vice President, Banking Center Manager; Edward Mulhall, Assistant Banking Center Manager; Irene Tsardinakis, Personal Banker I; and Tina Kourtoulidis, Digital Banker are known for fostering a sense of enthusiasm and positivity and welcoming everyone with a smile. Through challenges and opportunities, the team stands united in their commitment to help clients and support one another. Debra resides in Natick, Ed resides in Framingham, and Irene and Tina reside in Dedham.
“While they come from different backgrounds and hold different positions, our Role Model Award recipients all embody Fidelity Bank’s LifeDesign Banking approach which puts clients’ needs at the heart of everything we do,” said Dee Sendrowski, Senior Vice President, Human Resources Director. “This year’s award recipients demonstrate the power of teamwork, positivity, and professionalism.”
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About Fidelity Bank:
Founded in 1888, Fidelity Bank is one of the strongest independent community banks in Central and Eastern Massachusetts. Celebrating its 20-year anniversary as the brand promise to the community, Fidelity Bank’s unique LifeDesign approach to banking provides the care and clarity needed to make informed decisions with confidence. The Bank offers a range of personal and business banking solutions to clients in 13 full-service banking centers in Leominster, Worcester, Fitchburg, Needham, Gardner, Shirley, Barre, Millbury, Paxton, Princeton, and Winchendon. The Bank has consistently earned a “5 Star” rating from BauerFinancial, Inc., the nation’s leading independent bank rating and research firm. Fidelity Bank was the only bank in Central and Western Massachusetts recognized as one of Forbes “America’s Best Banks in Each State 2022,” in addition to being voted Worcester Telegram & Gazette Best Financial Services in Central Massachusetts and placing on the Boston Globe’s Top Places to Work list six times. As of December 31, 2022, the bank had total assets of approximately $1.4 billion. For more information, visit fidelitybankonline.com.
