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Bank appears for seventh time on The Boston Globe Top Places to Work list
(Leominster, Mass.) Fidelity Bank today announced it has recently received recognition related to client and colleague satisfaction from The Boston Globe and Newsweek.
For the seventh time, Fidelity Bank was listed on The Boston Globe Top Places to Work list in the “Top medium-size employers in Massachusetts” category. The list, which included an employee engagement survey by Energage, focused on how colleagues rated the Bank on leadership, values, training, benefits, and other metrics.
“Our LifeDesign promise of providing care, clarity and confidence to our clients extends to our colleagues,” said Dee Sendrowksi, chief human resources officer, Fidelity Bank. “We take great care to ensure colleagues receive robust professional development opportunities and unique work-life balance programs to bring out the best in each colleague while ensuring they are achieving success at work and at home.”
Among the Bank’s many programs are the “buddy program” for new hires to encourage camaraderie with more seasoned employees to ask questions and offer support. The Bank also recently implemented shortened hourlong and half-hour meetings by 15 minutes to provide colleagues the opportunity to check email, grab a cup of coffee or take a bathroom break.
In addition to the Top Places to Work list, the Bank was also recently recognized by Newsweek as one of “America’s Best Regional Banks and Credit Unions 2025.” In partnership with Plant-A Insights Group, Newsweek recognized top regional banks and credit unions in the United States by conducting a large-scale study based on the analysis of over 9,000 institutions, more than 70,000 customer surveys and millions of social media reviews.
“Regional banks and credit unions are the financial backbone of communities nationwide as they support small businesses, fund local projects, and ensure easy access to essential banking services. Newsweek and market-data research firm Plant-A Insights are proud to introduce ‘America’s Best Regional Banks and Credit Unions 2025,’ highlighting companies utilizing a community- and customer-centric approach to make a big financial impact in their neighborhoods,” said Nancy Cooper, global editor in chief, Newsweek.
“We realize a great client experience is only possible with an incredible colleague experience,” said Joseph Silva, president, Fidelity Bank. “These recognitions solidify that our mission of caring deeply about a person’s wellbeing is experienced by our colleagues and clients alike.”
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About Fidelity Bank:
Founded in 1888, Fidelity Bank is one of the strongest independent community banks in Central and Eastern Massachusetts. For more than 20 years, Fidelity Bank’s unique LifeDesign approach to banking is a promise to provide the care and clarity needed to make informed decisions with confidence. The Bank offers a range of personal and business banking solutions to clients in 13 full-service banking centers in Leominster, Worcester, Fitchburg, Needham, Gardner, Shirley, Barre, Millbury, Paxton, Princeton, and Winchendon. The Bank has consistently earned a “5 Star” rating from BauerFinancial, Inc., the nation’s leading independent bank rating and research firm. Fidelity Bank was the only bank in Central and Western Massachusetts recognized as one of Forbes “America’s Best Banks in Each State 2022,” in addition to being voted Worcester Telegram & Gazette Best Financial Services in Central Massachusetts. In 2024, the Bank earned its seventh recognition on The Boston Globe’s Top Places to Work list and was recognized on Newsweek’s America’s Best Regional Banks and Credit Unions 2025. As of December 31, 2024, the bank had total assets of approximately $1.5 billion. For more information, visit fidelitybankonline.com.
