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The Senior Sales Administrator supports the sales team by managing administrative and coordination tasks for an assigned Enterprise-Level Sales Representative. This role involves driving team productivity, fostering collaboration, and ensuring exceptional customer support.
Responsibilities
Sales Coordination
- Assist the sales representative with lead follow-ups, customer inquiries, and incident resolution.
- Manage and prioritize the sales representative’s calendar.
- Attend site walk-throughs, take notes, and capture photos as needed.
- Draft communications, create quotes, and prepare reports, such as subcontractor letters or customer spreadsheets.
- Assist with bid packages, proposals, contracts, and ensure accuracy.
- Provide product data sheets, complete AIA spreadsheets, and prepare project closeout packages.
- Support government bid processes, including managing bid platforms like DCAMM and CommBuys, finding opportunities, posting bids, and reporting.
- Identify and implement process improvements for workflows such as document management.
- Prepare commission calculations, sales reports, and profit job submissions.
- Collaborate with other sales administrators to ensure coverage during absences or peak times.
- Act as a liaison between sales and other departments to resolve urgent issues.
