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Director of Sales – Aftermarket
Company: Hitachi Global Air Power
Location: Remote within US
Status: Regular, Full-time
The Director of Sales for Aftermarket plays a pivotal role in spearheading the strategy, growth, and profitability of the North American stationary business at Hitachi Global Air Power for the aftermarket and parts sales team. This role requires a strong understanding of the industrial compressed air industry particularly on the service and maintenance of the compressor life cycle for distribution and the end user customer. Key elements of the position include a disciplined focus on customer satisfaction and retention utilizing exceptional leadership skills to build and grow an industry-leading sales and support team.
Responsibilities
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Develop and execute aggressive sales growth plans for the Stationary Aftermarket Parts business.
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Owns all aspects of the sales cycle for aftermarket business, including collaboration on the development of product offerings and key initiatives focused on customer satisfaction and retention.
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Lead, mentor and manage the aftermarket sales to enhance performance and productivity.
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Foster strong relationships with key customers, distributors, and internal stakeholders to promote long-term growth and profitability.
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Ensure training programs are comprehensive and effective for internal and external salespeople to produce an industry-leading level of product and compressor system experience and knowledge.
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Identify product gaps impacting aftermarket sales efforts and develop strategies to address them.
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Set clear performance expectations, conduct regular activity reviews, and manage team performance effectively.
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Drive revenue growth through identification of new business opportunities, expansion of existing accounts, and achievement of sales targets.
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Stay informed about local industry trends, competitive landscape, and market conditions in the compressed air and industrial equipment sectors.
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Develop and expand a deep understanding of compressors and the compressed air industry to ensure effective sales training and exceed expectations of our customers.
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Collaborate with Product Management to develop market-leading aftermarket offerings and analyze future Service and Aftermarket product plans for penetration strategies.
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Collaborate with Aftermarket Operation and product management on lifecycle and obsolescence management.
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Address customer issues promptly and professionally, ensuring efficient resolution.
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Maintain accurate sales records and provide regular reports on sales performance, market trends, and forecasts.
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Coordinate with sales leadership to drive CRM development and activity implementation as necessary.
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Navigate cross-functional and direct reporting teams effectively in a matrix environment.
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Identify resource gaps and build the team to support the needs of the aftermarket growth plan as required.
