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Account Executive
Reports To: Director- Sales & Operations
Locations: Greater Boston/Littleton
Labor Class: Salary/Exempt
Years of Experience: 1-3 years
Regular Work Schedule: 8:00 AM to 5:00 PM Monday through Friday or as needed, travel up to 20%
About Triumph:
Triumph is a leading specialty contractor providing temporary and permanent modular buildings throughout New England. We rent and lease high-quality temporary buildings such as classrooms and have a permanent modular construction division. Our focus is on elevating the design and performance of both temporary and permanent building spaces.
Responsibilities:
- Respond to basic customer inquiries regarding pricing, availability, or order status.
- Handle both incoming and outgoing calls, interactions with prospective customers
- Drafts and reviews sales documents, including proposals or contracts
- Daily update of CRM, track all leads and lead status on a daily basis
- Maintain excellent client relationships and key partnerships
- Establish communication processes to maintain a complete customer feedback loop to ensure customer satisfaction.
- Conduct prospecting calls and emails through means such as construction project portals, corporate marketing lists, referrals, local media, etc. Respond to all incoming leads daily.
- Provide excellent customer service through quick response times, follow-up communication, and being knowledgeable about our product.
- Attend networking events – 2-4 Per month Avg
- Attend tradeshow events, as required
- Attend weekly sales meetings and other meetings as required
- Grow sales and lease opportunities for the company
- Work with Branch Sales and operations Managers to create unique designs when warranted
- Close deals and effectively communicate with operations for seamless execution
- Maintain an accurate database of client information as well as opportunities closed won or lost with notes
- Engage in product development meetings. Stay informed on the latest industry innovations.
- Cold Calling and Project Specific Prospecting
- Other duties as assigned
Benefits Include:
- Base salary plus bonus, commensurate with experience
- Immediate health, vision, and dental insurance
- 401k with company match
- Paid holidays and Paid time off (PTO)
- Yearly safety shoe stipend
- Opportunity to build a career within an established company
Requirements and Qualifications:
- Proficient with CRM Software
- 2-4 years of Sales Experience
- SAP experience a plus
- Hubspot/Salesforce experience preferred
- Possess excellent clerical, interpersonal, and organizational skills
- Superior attention to detail and exercises initiative
- Strong written and verbal communication skills are required
- Highly motivated, energetic, and team-oriented
- Strong knowledge of MS Office (Excel, Word, PowerPoint) is required.
